Family Support is Key

Every crisis is different, just like each family’s experience within it. It is unfortunate that families today face a barrage of experiences that can result in a family crisis: death, divorce, addiction, relocation, mental illness, unemployment…the list goes on. There is no “typical” family crisis, just as there is no “typical” family. A crisis within a family can impact not only the family unit but also affect each member uniquely.

Heightened family tensions can cause family members to experience a variety of psychological issues, such as hostile behavior, difficulty thinking clearly, feelings of numbness or hopelessness, impulsive behavior, dwelling on meaningless activities, or low self-esteem. A family crisis disturbs the normal functioning of everyone in the family and requires a change in response to the stressor.

Elements of a Family Crisis

Even the happiest families can experience a crisis. Ideally, family members will always support one another in times of need. However, living up to this expectation isn’t always the reality, whether because of long work hours, conflicting schedules or personal issues. There are four elements that can lead to a family crisis, and when two or more of the elements are present, a family is likely to move into a state of crisis:

  • Experiencing a stressful situation: This can be anything that causes tensions to grow within the family, such as divorce, death, unplanned pregnancy, incarceration, or even a child protective services investigation.
  • Inability to cope: When a family is having a hard time accepting or dealing with the crisis at hand, a breakdown starts to occur in the family dynamic. Family members may blame each other, become argumentative, feel overwhelmed or hopeless, or stop communicating altogether.
  • Chronic difficulty meeting basic responsibilities: This could be anything from a parent not being present in their child’s everyday life to being unable to provide basic needs to survive, like food, shelter or protection.
  • No sources of support: Families that don’t support one another are at high risk of experiencing a crisis. When they are unable to rely on other family members, friends or neighbors, they are isolating themselves and eliminating support systems.

Stages of a Family Crisis

A family crisis has three stages: onset, disorganization and reorganization. Whether it’s something that happens unexpectedly, an underlying issue that has been waiting to surface, or the inability to adapt to change, each crisis will be characterized by these three stages.  

  • Onset: The family starts to realize that there is a crisis. Family members may present denial or disbelief about the situation. In this stage, it’s important for the family to identify the problem and accept that they need to make a change.
  • Disorganization: This is a family’s lowest point. Chaos from the crisis is in full effect, causing family members to feel helpless, anxious, agitated and vulnerable. Tensions are rising and family members may turn to drugs or alcohol to cope.
  • Reorganization: This is when the family takes action. They have identified the problem, accepted the need to make a change, and are working to overcome the crisis.

When to Get Help

Remember, a crisis doesn’t always have to have a negative outcome; it can be a time for the family to build stronger bonds, work on their problem-solving skills, or develop better coping methods. If the family is unable to come to terms with a crisis, or needs help resolving their issues, they should seek assistance. Family therapy can help a family understand each other better, prioritize communication, manage expectations, and address individual issues. There’s no shame in getting help. When all is said and done, you’ll be thankful you took action to rebuild your family.

YCC’s Family Link program provides professional and compassionate short-term, outpatient counseling services to families with children ages 6-17 who are experiencing concerns that could disrupt the health and stability of the family. These services are available at no cost to residents of Baker, Clay, Duval, St. Johns and Nassau counties through appointments at the child’s school or other community locations. Click to learn more about Family Link and the 5 Ways to Strengthen Your Family. All Family Link counseling sessions are confidential. To learn more about services, please call (904) 725-6662.

Download our FREE ebook!

5 Ways to Strengthen Your Family

Teen Anxiety Group

A group therapy program for learning about anxiety and discovering how to manage it, for ages 14-17
 
Begins: June 11, 2019
              5PM – 6PM
             Ongoing Weekly Sessions
Lead Facilitator: Mrs. Ashton Crawford, LMHC
Location: Youth Crisis Center’s Outpatient Behavioral Health Office
            3015 Parental Home Rd.
            Jacksonville, FL 32216
 

Participants must register before attending group sessions. Please contact Ashton to schedule an appointment to register or if you have any questions, acrawford@ycc.org  or 904-720-0387.

Payment options include sliding scale, insurance and self-pay.

In choosing this program, teens show their commitment to support other participants in the group as they learn the ins and outs of anxiety and HOW TO CONQUER IT!

Participants in this group will go through a process of:

  1. Understanding more about their experiences with anxiety and its signs and symptoms
  2. Exploring how anxiety may have affected their lives (i.e. relationships/friendships, in school, with family, etc.)
  3. Learning skills and coping mechanisms to help them, both now and in the future, better handle and decrease their anxiety
  4. Feeling safe and learning that this is a safe place to share their stories

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Outpatient Receptionist

Job Title: Outpatient Receptionist

Reports to: Program Director

Department: Outpatient Behavioral Health Program

Exempt: No

Position Overview

The Outpatient Receptionist is responsible for providing office support in an outpatient behavioral health program. This position provides warm and friendly customer service throughout the client check-in and check-out process, answering phone calls, appointment scheduling, registration, insurance verification, and collecting co-pays or other payments for service delivery.  The Outpatient Receptionist also assists at times with entering documentation timely and efficiently into NETMIS, JJIS, and/or additional databases and ensuring 30/60 day follow-up calls are completed within required time frames.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities are listed for Outpatient Receptionist.

Knowledge:

  • Proficient in Microsoft Office(Outlook, Word, and Excel)
  • Knowledgeable about operating office equipment, which include computers, printers, phone system, copier and fax machines.
  • Knowledge of Compulink, Psyche-Advantage Electronic Health Record system or other client database.

Skills:

  • Strong written and verbal communication skills, including professional phone etiquette.
  • Excellent administrative skills (typing, filing, etc.)
  • Proficient in MS Office.
  • Demonstrate an ability to work with varying personalities and establish positive relationships in all dealings.

Abilities:

  • Able to be self-sufficient and self-motivated.
  • Ability to be highly organized, multi-task, and demonstrate excellent time management.
  • Flexibility to work early or late hours, if needed.
  • Ability to deal with confidential information of a sensitive nature.
  • Ability to interact positively and professionally in a multi-cultural atmosphere.

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for Outpatient Receptionist:

  • Demonstrates self-sufficiency and self-motivation through completing daily required tasks as assigned without prompting.
  • Demonstrates excellent time management, highly organized skill set through timely responses to emails, deadlines and non-routine requests within a timely manner.
  • Demonstrates excellent administrative skills through completion of documents with a professional presentation, attention to detail and done in a timely manner.
  • Demonstrates proficiency in Microsoft Office, data entry (NETMIS, JJIS, etc.) and billing software through entry and completion in its entirety accurately and within the designated time frames.
  • Demonstrated proficiency in Microsoft Excel as required for Outpatient Referral process and outcomes.
  • Demonstrates appropriate client interaction in a multi-cultural, high stressed atmosphere through entire client registration process of answering request for services through client termination process.
  • A positive and professional workplace manner demonstrated through excellent customer service with clients, all workplace colleagues and community.
  • Demonstrates critical thinking skills through display of flexibility, creativeness and ingenuity in meeting expectations and task oriented challenges.
  • Displays flexibility in work hours to meet the demands of the workload.
  • Demonstrates commitment to quality services through participation in quality assurance processes through monitoring of specific measures designed to improve efficacy, efficiency and best practices for program development.
  • Shows initiative through communication to program developers and supervisors of ways to improve client services directly and indirectly.
  • Responsible for completion of training objectives within established time frames.
  • Perform other job related duties, as required.

Education and Experience:

Must have a H.S. Diploma and one – two years of administrative experience, preferably within a healthcare setting. Must be able to work autonomously and be self-motivated.

Mathematical Skills and Reasoning Ability

Moderate computational skills will be necessary.                 

Physical Demands

This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time.  Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually low to moderate.

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Registered Nurse (Part-Time)

Job Title: Nurse

Reports to: Director of Residential Services

Department: Residential

Exempt: No

Position Overview

Provide medical services when needed for crisis intervention, staff consultation, and medicine administration.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities (KSAs) are listed for Nurse.

Knowledge:

  • Knowledge of medical treatment and illness of at risk youth.
  • Knowledge of principles, theories, models, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of principles and methods for medical instruction for individual purposes.
  • Knowledge of nursing ethics.

Skills:

  • Giving full attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, actively looking for ways to help at risk youth.
  • Understanding the implications of new information for both current and future problems – solving and decision – making.

Abilities:

  • Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems shoveling with at risk youth and families and problems involving several concrete variables in standardized situations.

Position Duties and Responsibilities: Occupation specific tasks and the most important generalized work activities are listed for Nurse:

  • Administer medications to clients in the shelter program following guidelines per Florida Network and DJJ standards.
  • Provide episodic and emergency care while on site.
  • Provide training to YCC Residential Staff on (a) distribute medications, (b) the effects of the medications, and (c) dealing effectively with youth reluctant to take needed medication.
  • Conduct nursing assessments as indicated by intake documentation.
  • Develop a nursing care plan for youth with medical conditions. Plans shall include all known medical and dental appointments, current medications, and names of youths’ community practitioners.
  • Review and evaluate all medical CCC incidents pertaining to RN’s shelter. Make recommendations about corrective action to be taken to correct deficiencies and address issues in response to these incidents.
  • Evaluate CCC reporting information and data collected through the Care Fusion Knowledge Portal to identify emerging medical concerns and trends.
  • Responsible for documenting all youth interactions regarding nursing interventions. This includes health education, and first aid and emergency/episodic care.
  • Complete all required documentation around medication administration in the client’s file.
  • Provide health education for youth and parents/guardians on specific medications and chronic and acute health conditions to youth. Subject matter includes wellness with fitness, nutrition, and positive coping skills. .
  • Evaluate clients for common cold and flu symptoms, possible injuries, and other medical concerns, such as sexually transmitted diseases and pregnancy.
  • Provide orientation to new clients admitted as it relates to their medical needs while in our care.
  • Medication management process- RN is responsible for the oversight and management of medication distribution, secure storage, and accountability of medications.
  • *** This includes but not limited to:
  • administration of medication when on-site,
  • ensuring staff are trained in medication distribution,
  • verification of medications brought to the shelter,
  • management of the Pyxis medication storage system,
  • reviewing the Medication Distribution Logs daily,
  • re-ordering OTC’s and medication supplies,
  • monitoring medication side effects, and
  • conducting root-cause analysis of medication errors.
  • Consult with staff as to medical concerns clients present.
  • Connect with client’s family and legal guardians, as needed, to encourage them to bring the client’s medication to the shelter.
  • Provide health-related training to staff on a monthly basis in order to educate them on symptoms of common illnesses seen by clients in the program.
  • Responsible for completion of personal training objectives within established timeframes.
  • All other duties as assigned.

Education and Experience

Registered Nurse with six (6) months related experience working in a mental health/residential facility with at-risk youth with various mental health and other medical issues. Must be continuously licensed, certified, or registered, as required by law, rule, policy, and the Department of Health in the State of Florida, as a Registered Nurse. RN must have an active and clear Florida license in accordance with chapter 464, F.S.

Mathematical Skills and Reasoning Ability

Basic and/or advanced computational skills may be necessary.

Physical Demands

This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time. Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

The noise level in the work environment is usually moderate.

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National Children’s Mental Health Awareness Day

Teens across the country are worried about depression and anxiety. Even if they aren’t suffering themselves, they say they are concerned about their friends who are struggling. According to the Pew Research Center, 7 in 10 teens see depression as a major problem among their peers. Concerns about mental health issues among the young are cutting across gender, racial and socio-economic lines, resulting in roughly equal shares of teens admitting it is a growing problem among their peer groups.

Identifying Depression in Children

Timely recognition and treatment for children can change, or even save, their lives. Depression consists of persistent feelings of sadness, irritability and hopelessness. This can drastically affect the way one feels, thinks and acts. Quite often, depression is not diagnosed or treated in children because the symptoms are passed off as normal emotional and psychological changes that occur during development. Research shows that about 60 percent of children living with depression are not receiving any form of treatment.

Depression in children presents itself differently than it does in adults, often causing it to be easily missed. Children may not have the emotional maturity or ability to talk about their feelings as an adult might. Symptoms will vary from child to child, but most children with depression will display a noticeable change in their academics, social life and/or self-esteem.

Common Symptoms of Depression in Children Include:

  • Bodily symptoms (restlessness, stomachaches, headaches or digestive issues)
  • Increased irritability
  • Persistent feelings of sadness
  • Withdrawal from family, friends or activities they once enjoyed
  • Drastic changes in sleep or appetite
  • Difficulty concentrating
  • Increased fatigue and low energy
  • Frequent outbursts or temper tantrums

What Causes Depression in Children?

Genetics and the environment both play a huge role in causing depression in children. With a child who has depression, they will have persistent feelings of sadness, irritability, hopelessness and worthlessness that can be caused by different factors in their life. Children with a family history of violence, substance abuse, physical abuse or sexual abuse are at a greater risk of depression than those without.

Other Common Causes of Depression in Children Include:

  • Physical illness (such as diabetes, epilepsy or cancer)
  • Harmful environment (community or home)
  • Family history of depression
  • Substance abuse
  • Stressful life events
  • The loss of a loved one

Statistics of Depression in Children

Research shows that 3.2 % of children ages 3-17 in the United States have been diagnosed with depression – that’s 1.9 million children. When a child has depression, it’s very common for them to have another type of disorder as well. About 3 in 4 children with depression also have anxiety, whereas roughly half of children with depression exhibit behavior problems. As age increases, the likelihood of being diagnosed with depression, anxiety or behavior problems increases, too.

Get Your Child the Help They Need at the Youth Crisis Center

When a child’s everyday routine is disturbed by their depressive symptoms, it’s time to get them help. YCC’s Family Link program provides professional and compassionate short-term outpatient counseling services for families with children ages 6-17 who are experiencing any concerns that disrupts the health and stability of the family. These services are available at no cost to residents of Baker, Clay, Duval, St. Johns and Nassau counties through appointments at the child’s school or other community locations. Our therapists have master’s degrees and extensive experience in a wide range of family and youth concerns that include depression, anxiety, attention deficit hyperactivity disorder, chronic behavior problems, homelessness, running away, poor academic performance, and truancy.

Click to learn more about Family Link and the 5 Ways to Strengthen Your Family. All Family Link counseling sessions are confidential. To learn more about services, please call (904) 725-6662.

Download our FREE ebook!

5 Ways to Strengthen Your Family

Is Your Child Stressed?

Everyone has felt stressed out at one time or another. Whether it’s feeling overwhelmed at work, financial pressures, family drama or schoolwork overload, we’ve all been faced with that sense of “It’s just too much to handle.” Most of us have learned to take a breath, have a good cry, take it out at the gym, or blow off steam with friends. We learn these self-soothing techniques through time and experience. It’s important to know how to handle the impact of stress. Its effects can be unhealthy and dangerous. Studies show that girls are feeling the dangerous effects of stress at a younger age than ever before.

Shifting the Focus

Psychologist and CBS News contributor Lisa Damour addresses the pressures that young girls are facing from today’s society today in her book, “Under Pressure: Confronting the Epidemic of Stress and Anxiety in Girls.” Damour explains the unrealistic picture the media paints of what girls should aspire to be. This often causes stress and anxiety because the girls don’t feel like they will ever live up to those standards. Damour believes the battle against the messages of beauty the media is sending to young girls starts with their parents. If parents make a point to shift the focus to the girls’ creativity, cleverness, or how interesting they are, it’ll send a different message to their daughter.

“There are unique pressures that girls face,” said Damour. “They are achieving unbelievable things these days, and yet, they know they are still judged heavily on how they look.” By focusing on the non-superficial aspects, parents can build up confidence in their daughters based on her abilities and intelligence, not on how she looks. This can help diminish the stress and anxiety that society has fostered in young girls.

It’s Part of the Growing Process

Damour makes a call to action for young girls experiencing stress and anxiety, asking them to make it a part of their growing process. The feelings they experience aren’t setbacks, but simply opportunities to gain insight and knowledge about themselves. She encourages parents to explain to their children that stress and anxiety is a healthy way of showing that they need to pay attention to challenges in their life, rather than a problem that needs to be eliminated. 

Signs & Potential Causes Your Child Is Anxious or Stressed

Anxiety and stress levels have risen among young people overall, but studies show that it has skyrocketed in young girls. Teens’ stress levels far exceed what doctors consider healthy, and they top the average reported stress levels in adults. Jessica Beal, Youth Crisis Center Family Link Therapist, says that most of the children she works with have these common stressors:

  • Pressure to perform well in school
  • Feeling different from their peers
  • Uncertainty about the future
  • Chaotic home life

Developing a personal awareness of what triggers stress and anxiety is key for youth to learn how to cope with those triggers. But, how do you know if your child is experiencing stress? With hectic schedules and long work hours, the warning signs of stress or anxiety in your child can often go unnoticed. Here are a few common indicators of stress in children that Beal observes:

  • Stomach aches and headaches
  • Shortness of breath or difficulty breathing
  • Agitation or “shutting down”
  • Non-stop fidgeting
  • Racing thoughts or an inability to focus

Developing a Support Network Is Key

“No matter what age, a good support network can make a big difference in how secure someone feels in their ability to cope with stress and anxiety,” says Beal. “Children in particular are a lot more confident in themselves, and their decision making, when they know they have people in their corner to root them on.”

The first step to dealing with anxiety is acknowledging that you are not alone. You don’t have to struggle in silence. While working with families in the Family Link program, Beal helps each family member develop a support network. Whether it’s school staff members, extended family members or friends, having someone to reach out to when help is needed can make all the difference.

The Family Link program provides professional and compassionate short-term, outpatient counseling services to families with children ages 6-17 who are experiencing concerns that could disrupt the health and stability of the family. These services are available at no cost to residents of Baker, Clay, Duval, St. Johns and Nassau counties through appointments at the child’s school or other community locations. Click to learn more about Family Link and the 5 Ways to Strengthen Your Family. All Family Link counseling sessions are confidential. To learn more about services, please call (904) 720-0007.

Download our FREE ebook!

“ 5 Ways to Strengthen Your Family”

True Gamerz Expo

Event Date: July 19-20th
Event Location: The Schultz Center
Event Website: https://truegamerzexpo.com/
Venue Website:  https://schultzcenter.org/venue/

True Gamerz Expo will be conveniently located close to Downtown Jacksonville and historic San Marco. With easy access from the Hart Expressway and just 2 short miles from Interstate 95, True Gamerz is central to all parts of Jacksonville. Come Experience Shultz’s full digital HD projection system with digital audio.

The Schultz center prides itself on providing a great environment for to foster a culture of learning and leadership at all levels. The True Gamerz organization is proud to offer an educational experience to the community, while having a great time playing and learning more about Video Games and Video Game culture.

National Child Abuse Prevention Month

A 2017 study estimated that 1,720 children in the United States died that year from abuse and neglect. Of those fatalities, 72 percent of the children were younger than three years old. Prevention of these types of tragedies is why the Youth Crisis Center is promoting National Child Abuse Prevention Month. Every April, National Child Abuse Prevention Month helps spark a conversation about how we can keep our children safe and give them a childhood free of violence. When the initiative first began, National Child Abuse Prevention Month was focused on the recognition and prevention of abuse. Now, the efforts have widened to include promoting healthy parenting and strong families through education and community support.

Parents or legal guardians are responsible for creating a positive environment in which children deserve to grow up. However, millions of children are abused, neglected and mistreated by those trusted adults. Child abuse can come in many different forms: physical, sexual, verbal or psychological. Child neglect can also present as psychological, emotional or medical neglect. Many of the children experiencing mistreatment by their caregivers have overlapping areas of abuse and neglect.

Risk Factors

There are some well-known risk factors that may increase the likelihood of child abuse, such as substance abuse, financial issues, or history of domestic violence. However, some risk factors might not be as obvious. Research shows there are certain caregiver or environmental characteristics that can lead to a greater risk of child abuse.

  • Stress: Whether stress stems from long days at work, loss of income, health issues, death, relocation, divorce or other issue, it plays a big role in child abuse. Stress heightens conflict in the family and increases tension. Without coping skills or similar resources for support, family members may take out their stress on one another.
  • Mental illness: People who are suffering from a mental illness, such as depression or bipolar disorder, can act out, become distant or withdraw from their children without knowing why. They might have a hard time taking care of themselves, thereby making caring for children much more difficult.
  • Age: Many young parents don’t realize how much time and effort truly goes in to taking care of a child until they have one of their own. These parents may become angry with their children because of what they had to give up to care for them.
  • Community violence: When someone is repeatedly exposed to violence, they are more likely to mimic that behavior. Whether the caregiver grew up in a violent household or witnessed violence on the streets, a vicious cycle can begin.

Early Interventions Lead to Healthier, Happier Families

Mother of four, Nakeicha Dawson, knew that her family was in trouble. With the children constantly fighting, it was hard to find a sense of stability within their family. When a therapist from the Youth Crisis Center visited her children’s school, Nakeicha realized that this was the help she had been hoping for. After attending a few counseling sessions with a therapist from YCC’s Family Link Program, her daughter Jaryonne’s attitude began to change for the better. In addition to Family Link, Nakeicha, Jaryonne, and other children in the family participated in YCC’s SNAP (Stop Now and Plan) program, through which they learned conflict-prevention techniques as a family. This drastically decreased their fighting. The household calmed down tremendously to help build a better family atmosphere.

SNAP is for boys and girls ages 6-11. This 13-week program teaches children with behavioral issues, and their parents, how to effectively manage their emotions and reduce the chance of conflict. “Until you’ve done everything possible to help your child, you’re not helping the situation,” said Nakeisha to parents who are considering participation in YCC’s programs. “No risk, no reward. Taking that first step can change your life forever.” Both Family Link and SNAP programs are free resources offered by YCC to help positively transform your family dynamics.

Do you have a child between the ages of 6-17 experiencing issues that disrupt the health and stability of the family? YCC’s Family Link program provides short-term, outpatient counseling services to families at no cost. These services are available to residents of Baker, Clay, Duval, St. Johns and Nassau counties through appointments at the child’s school or other community locations. Click to learn more about Family Link and the 5 Ways to Strengthen Your Family.

Download our FREE ebook!

“ 5 Ways to Strengthen Your Family”

April 8-12 is National Youth Violence Prevention Week

This year, the second week of April is dedicated to the National Youth Violence Prevention Campaign. Around 200,000 homicides occur annually worldwide among youth between the ages of 10-29. According to the World Health Organization, that makes up 43% of the total number of global homicides each year. For those who are lucky enough to survive a violent attack, most will require hospitalization and be affected by lifelong psychological damage.

The goal of the weeklong National Youth Violence Prevention initiative is to raise awareness to educate students, school staff, parents and the general public on effective ways to prevent or reduce youth violence in communities across the country.

Deferment Programs vs. Arrest Records

Jacksonville, Florida, is working to reduce youth violence by intervening at the earliest sign a youth may be in trouble. The deferment program, called the Civil Citation Program, is offered through the Fourth Judicial Circuit for qualified juvenile offenders.

The Civil Citation Program allows law enforcement and juvenile justice stakeholders to issue a citation to qualified juvenile offenders to join the program rather than being arrested and entering the criminal justice system. The purpose of this program is to increase public safety by assessing and referring at-risk, qualified juvenile offenders to intervention programs while also reducing recidivism.

Signs an Individual May Be At Risk for Youth Violence

  • attention deficit, hyperactivity, conduct disorder or other behavioral disorders
  • involvement in crime
  • early involvement with alcohol, drugs and tobacco
  • low commitment to school and school failure
  • unemployment
  • exposure to violence in the family

Teen Court Holds Teens Accountable  

After a teen is issued a civil citation, it’s forwarded to the Court Administration Teen Court Director and reviewed to determine which curriculum, under the Civil Citation Program, is most appropriate for that youth. From there, the case will be handled by the Teen Court or one of Jacksonville’s Neighborhood Accountability Boards. Youths are then held accountable for their crimes and are required to complete community service hours and other sanctions that could include individual and family counseling, early intervention, letters of apology or academic monitoring.

This program promotes accountability, immediate intervention and prompt consequences for the qualified juvenile offenders. “This expanded program provides swifter accountability and intervention through smart justice –  a benefit to juveniles and taxpayers alike,” said Melissa Nelson, State Attorney for the Fourth Circuit.

Youth Crisis Center Provides Diversion Opportunity

The diversion programs offered by YCC can be completed either through its Outpatient Behavioral Health program or Residential Crisis Care program. Throughout six different programs, YCC provides short-term crisis care, mental health counseling, family therapy, and transitional living services for young adults. “The Youth Crisis Center has been a readily accessible resource for the Jacksonville Sheriff’s Office (JSO) for many years,” said JSO Assistant Chief Adam Pendley. “The services that YCC offers enhance law enforcement efforts by getting to the root cause of what influences youth violence, and transforms their lives by providing them with the help and intervention at an early age.”

Taxpayer Savings

The Civil Citation Program saves taxpayer dollars by producing cost-effective outcomes. Rather than arresting troubled youth, the Civil Citation Program works to identify and address the causes of their misbehavior and enacts disciplinary actions that will discourage them from completing future offenses. Upon successful completion of the requirements of the Civil Citation Program, there will be no arrest on their record.

The Civil Citation Program is important because it prevents life-long consequences associated with juvenile arrests, adjudication, or convictions. “Arrest and prosecution are a first thought for many who consider ways to fight violent crime, but it’s important to remember that arrest for some may do more harm than good,” insists Pendley. “These types of diversion programs, like the Civil Citation Program, still hold the offenders accountable, but in a more proactive way that helps them long term.”

Click to learn more about the Youth Crisis Center’s involvement with the Civil Citation Program.

Are you dealing with a crisis or unmanageable youth? The Youth Crisis Center’s Residential Crisis Care program provides short-term residential services and therapy for youth ages 10-17. Our residential therapists work with youth and their families to address the immediate crisis and help provide long-term solutions to handle future concerns once the youth return home. Click to fill out the Residential Crisis Care form on our website and a therapist will contact you, or call our crisis hotline at (904) 725-6662 to speak with someone immediately. Click more to learn about 8 ways to help your child cope with stress and anxiety.

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8 Ways to Help Your Child Cope With Stress and Anxiety

Youth Crisis Center Advocates for Funding from Florida Legislature

Children in Need of Help

Playful, spirited, fun and happy – these are the things that come to mind when you think of children. However, many children struggle to find a carefree youth; instead, they experience anger or behavioral issues that plague their everyday lives. “If left untreated – whether it’s due to lack of funding, resources or time – children could continue to display these aggressive traits throughout their life, which could be a disruption to their academic performance, relationships, and/or employment,” said Kim Sirdevan, Youth Crisis Center president and CEO. From her years of working in the mental health field and with children, Sirdevan knows how critical it is for young people to have a voice and to be heard regarding the mental health services they and their families need. 

YCC Requests Funding for SNAP® (Stop Now and Plan)

In February, Sirdevan traveled with Leila Sundstrom, chair of YCC’s board of directors, to Tallahassee for the bi-annual Executive Advisory Roundtable meeting. The Florida Network’s “Hill Day” gives Florida youth advocacy leaders the opportunity to meet with local legislators from their district to share and advocate for the needs of children as it pertains to Florida Statue 984.04 Children and Families in Need of Services. YCC is Northeast Florida’s sole service provider for these statutory services. Sirdevan and Sundstrom met with Sens. Aaron Bean, Rob Bradley and Audrey Gibson, along with Reps. Travis Cummings, Cord Byrd, Bobby Payne, Paul Renner and Clay Yarborough, to discuss funding for the Youth Crisis Center’s SNAP® program. SNAP stands for Stop Now and Plan, and aims at improving emotion-regulation, self-control and problem solving for youth and their parents.

Legislative Priorities

YCC was one of the first four sites that implemented SNAP® in Florida four years ago. These four sites receive recurring funding to continue successfully serving families and transforming lives. In 2018, The Florida Network was granted non-recurring funding from Florida legislature to expand SNAP® to an additional 17 sites across the state. However, since the funds are non-recurring for these new 17 sites, the programs are at risk if the funds are not continued or changed to recurring.

Sirdevan advocated for three requests from the Florida Network to Florida legislators at the Florida Network’s “Hill Day”:

  1. Provide Recurring Funding to Continue the SNAP® Program at the Department of Juvenile Justice for the last 17 sites implemented: The recurring funding will allow SNAP® to continue to serve families across the state of Florida. SNAP® has been proven to prevent antisocial behavior and reduce the chance of future conflict with authorities through providing timely and effective early intervention to the children and families in need.
  1. Expand the SNAP® Program to the Child Welfare Population/Department of Children and Families: SNAP® will be offered in five different areas of the state, including Youth Crisis Center, as a pilot program for children in foster care, if the funds are received. The hope is to stabilize placements, improve youth behavior, and prevent serious behavior problems by providing skills to both children in foster care and their caregivers.
  1. Provide Funding to Increase Pay to Staff Working Directly with Youth in the Juvenile Justice System: The Florida Juvenile Justice Association requested an increase in pay for staff working directly with youth. Finding and keeping quality staff has become increasingly difficult over time because of the lack of funding. The hope is that an increase in pay will assist in recruitment and retention efforts to stabilize this workforce.

“So many youth experience emotional struggles that can lead to isolation from their peers, frustration from their parents, or a label as the ‘bad kid’ in school,” worries Sundstrom. “As a mother of two children, I know how important it is to remember that before calling a child ‘bad’, all efforts need to be made to determine the root cause. That can’t be done without funding and access to qualified mental health professionals and programs.”

Additionally, Sirdevan requested funds for an expansion project for Touchstone Village Transitional Living program. YCC is proposing to open this transitional living program in Clay County through a partnership with Moosehaven. This program will provide housing, life skills training, career development training at Moosehaven, and mental health counseling services to homeless 18 year olds in Clay County.

SNAP® (Stop Now and Plan)

SNAP®, which stands for Stop Now and Plan, improves emotion-regulation, self-control and problem solving. It teaches children, ages 6-11, with behavioral problems, and their parents, how to make better choices “in the moment.” This is an internationally recognized, trauma-informed, cognitive-behavioral model with the primary goal of helping children stop and think before they act. Using evidence-based, and gender-sensitive information, SNAP® helps keep children in school and out of trouble. If you would like to learn more about this program, click here.

Are you dealing with a crisis or unmanageable youth? The Youth Crisis Center’s Residential Crisis Care program provides short-term residential services and therapy for youth ages 10-17. Our residential therapists work with youth and their families to address the immediate crisis and help provide long-term solutions to handle future concerns once the youth return home. Click to fill out the Residential Crisis Care form on our website and a therapist will contact you, or call our crisis hotline at (904) 725-6662 to speak with someone immediately. Click more to learn about 8 ways to help your child cope with stress and anxiety.

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8 Ways to Help Your Child Cope With Stress and Anxiety