Kids and Officers Work to Address Misconceptions

In 2012 the state Department of Juvenile Justice (DJJ) launched focus groups centered around Gaining Appreciation by Adjusting Perspectives, otherwise known as GAAP, with the goal of establishing positive relationships between youth and law enforcement. On Monday, February 12th, 20 kids from the Youth Crisis Center took part in a GAAP discussion covering everything from officer-involved shootings to their own experiences with law enforcement.

We greatly appreciate DJJ for facilitating this discussion as well as the officers for taking time out of their schedule. Click here to read the full story.

First Coast Connect Interview for National Runaway Month 2017

For National Runaway Month, YCC President and CEO Kim Sirdevan stopped by First Coast Connect to talk with Melissa Ross about youth homelessness and how YCC is helping to tackle this issue. Nationwide over 3 million children run away each year. In Duval County, 74% of the 3,000 plus missing person reports filed involve youth between the ages of 13 to 17. Sirdevan mentions that there are many signs to indicate that your child is contemplating running away, but some of the most common are changes in behavior/mood, sleep pattern, and the group of friends, as well as the child not engaging in regular family activities. To learn more, listen to the full interview below.

Jacksonville’s Youth Crisis Center to Add Area’s First LGBTQ Emergency Shelter

About 60% of Jacksonville’s homeless youth population identify as LGBTQ, when the national average is 40%. To combat this, the Youth Crisis Center has joined forces with JASMYN and Changing Homelessness to establish a safe space. Read the full Times-Union article here to learn more about this effort and what it means to the Jacksonville community.

First Coast Living Interview on World Mental Health Day 2017

Kim Sirdevan, President and CEO of Youth Crisis Center stopped by First Coast Living on World Mental Health Day to talk with Charlene Shirk about YCC’s rebranding and focus on early trauma detection while supporting children and their families. The interview also covers ways to acknowledge and help people suffering from trauma in the workplace, which is also the focus of World Mental Health Day 2017.


Youth Care Specialist (Full-Time or PRN)

Job Title: Youth Care Specialist (FT or PRN) Reports to: Shift Supervisor  Department: Residential   Exempt: No Shift Details:
  • FT – 3rd Shift  10:45 PM – 7:15 AM
  • Relief/PRN openings for 1st Shift (6:45 AM – 3:15 PM) and 2nd Shift (2:45 PM – 11:15 PM)
POSITION OVERVIEW  Supervise and mentor resident male and female youth ages 10 – 17 in short-term residential shelter setting. KNOWLEDGE, SKILLS, AND ABILITIES The most important knowledge, skills, and abilities are listed for Youth Care Specialist: Knowledge:
  • Customer and Personal Service- Knowledge of principles and processes for providing youth and families with personal services. This includes youth with needs assessment, meetings quality standards for services, and evaluation of customer satisfaction.
  • Crisis Intervention –Knowledge of principles, theories, models, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions.
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training – Knowledge of principles and methods for medical instruction for individual purposes.
  • Knowledge of principles and processes for providing youth and families with personal services.
  • Knowledge of Microsoft Word and data processing
  • Excellent interpersonal skills.
  • Excellent written and oral communication skills
  • Excellent attention to detail.
  • The ability to communicate effectively in simple and precise terms with clients and co-workers.
  • The ability to interact with persons of diverse backgrounds with tact, courtesy, and poise.
  • The ability relate to customers or clients in difficult situations.
  • The ability to give full attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Ability to adapt quickly to changes in procedures, conditions and to interruptions which disrupt the workflow.
POSITION DUTIES AND RESPONSIBILITIES   Occupational tasks and duties are listed for: Youth Care Specialist 
  • Maintain acceptable attendance and punctuality of no more than three (3) unscheduled occurrences within a 90 day period.
  • Ensure that all required training classes and training hours are completed in accordance with YCC, DJJ and DCF standards.
  • Ensure work performance meets quality and quantity standards as outlined in the job description.
  • Must complete at least six (6) file reviews per performance review cycle.
  • Emergency Drills – Must complete at least six (6) drills per cycle – to include First Aid Drill, Fire Drill, Alternative Drill to ensure compliance with emergency drills.
  • Must complete weekly health and safety inspections – 6 per year/1 per cycle.
  • Must complete intake and release paperwork – at least two (2) per evaluation year.
  • Must conduct at least six client groups per review cycle.
  • Must attend at least 10 out of 12 Residential Staff Meetings during the review year.
  • Monitor and ensure that Medication, Medical and Mental Health processes are followed with minimal errors.
  • All other duties as assigned.
EDUCATION AND EXPERIENCE  High School Diploma and a minimum of six (6) months related experience; preferably working in a residential shelter with at risk youth.  A valid Florida driver’s license and safe driving record is required. MATHEMATICAL SKILLS AND REASONING ABILITY  Basic and/or advanced computational skills may be necessary. PHYSICAL DEMANDS  This is a position which requires walking, interacting, monitoring and engaging youth in various positive activities and diffusing challenging situations that will occur.  Little to moderate lifting of less than 25 lbs. may be required. WORK ENVIRONMENT 
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
  • The noise level in the work environment is moderate.

You can now apply online.
Click button below to get started!

Butterfly Garden Luncheon Review

On Friday, November 17th Youth Crisis Center held the first annual Butterfly Garden Luncheon, Celebrating Wings of Change.

The Butterfly Garden Luncheon provided an opportunity for guests to learn about the innovative direction YCC is taking to identify the long-term impact of trauma, provide early intervention services, and introduce our collaborative efforts with JASMYN to address the need for emergency housing for the growing number of homeless youth on the First Coast. Before the luncheon, our wonderful sponsors, donors, partners, and supporters were invited for a House of Hope concept tour and then helped put the finishing touches on our newly planted butterfly garden. The luncheon was held on our campus where sponsors enjoyed a catered lunch while learning how their contributions could help YCC build a healthier community by empowering young people and families to rise above adversity.

Please click HERE to read more about the House of Hope collaboration with JASMYN.

We can’t thank our sponsors enough, and we hope to see you all next year!

The luncheon was full of activities for guests including the House of Hope concept tour, sponsors laying bricks, community partners completing YCC's butterfly garden and listening to guest speakers.

Posted by Youth Crisis Center on Wednesday, December 6, 2017



  • Baptist Health
  • Bishop & Draper, CPA’s PA
  • Chartrand Family Foundation
  • CSX Transportation
  • Centerstage Entertainment & Events
  • Earth Works Design & Maintenance, Inc.
  • Furey Business Systems
  • Fusco Law Group
  • Jacksonville University School of Applied Health Sciences in the Brooks Rehabilitation College of Healthcare Sciences
  • Jaguars Foundation
  • Jax Refrigeration
  • Leslie Freeman
  • Leila Sundstrom
  • Marketing Armor
  • Masters, Smith, & Wisby, P.A.
  • McCall Service
  • Nickolas & Elizabeth Reynolds
  • Pet Paradise
  • Primrose Schools
  • R&D Landscape & Irrigation, Inc.
  • SecureSI
  • Tanner Bishop
  • The Bailey Group
  • Woolsey Morcom Attorneys at Law

Jacksonville BUZZ Magazine interviews YCC President and CEO, Kim Sirdevan

On September 8th, Kim Sirdevan spoke with Chelsea Vance from BUZZ Magazine. She discussed YCC’s history as a haven for children since 1974 and how YCC is maintaining this status by adding more programs designed to help children and their families. Click here to read the article.

The Youth Crisis Center is open 24/7 and has staff available daily to provide immediate guidance. The Youth Crisis Center Hotline is 904-725-6662.


The Youth Crisis Center, Butterfly Garden Luncheon: Celebrating the Wings of Change

Join the Youth Crisis Center on Friday, November 17th 2017 for our Butterfly Garden Luncheon, Celebrating the Wings of Change. YCC has a lot to celebrate, including our new focus towards awareness on the impact of trauma for youth and families and our recent collaboration with Jacksonville Area Sexual Minority Youth Network (JASMYN). Enjoy a garden picnic luncheon on our campus to celebrate and learn more about this alliance, and you’ll also have the opportunity to help us put the finishing touches on our new butterfly garden.

YCC, established in 1974 as Florida’s first runaway program, has grown to be one of the largest and well-known providers of services for children, adolescents, young adults and families. YCC’s nationally accredited programs provide residential crisis care services, mental health counseling, life skills training and transitional living assistance with the goal of strengthening families and restoring hope. In addition to these services, YCC is expanding our focus to include educating families and children about the effect that traumatic life events can have. Traumatic life events cause an increased need for mental health services and intervention. Our new collaboration with JASYMN is a part of YCC’s effort to be more inclusive while embracing families and transforming lives. Many LGBTQ youth and young adults experience rejection from their families and victimization through verbal and physical abuse by their peers and society. These traumatic experiences often have a negative impact that can lead them to join the growing population of homeless youth and young adults, thus increasing their susceptibility to suicide.

By offering support you will directly impact YCC by providing:

  • Immediate housing for homeless children and young adults
  • Crisis services, including suicide screening for those affected by trauma
  • Mental health counseling and psychiatric care
  • Life skills training
  • Nutritious meals for children and young adults in our residential programs

If you are interested in learning more about the different levels of sponsorship available and how to become a sponsor, please visit our website today and call 904-446-4966


Embracing Families. Transforming Lives.

First Coast Forum Interview with Kim Sirdevan, President and CEO of the Youth Crisis Center, and Brian Middleton

On August 30th Kim Sirdevan stopped by First Coast Forum to chat with Brian Middleton about the programs that the Youth Crisis Center offers and the repositioning of their brand. In 1974 former Councilwoman Gwen Yates founded the Transient Youth Center which was a safe shelter space for runaway youth. In 1982, it became Youth Crisis Center. Fast forward 43 years and the heart of the Youth Crisis Center is still very much the same. While expanding to provide more programs geared towards reuniting families they have shifted their focus from serving “at-risk” youth towards serving youth and families impacted by traumatic life events.

Youth Crisis Center offers six programs:

  • Residential Crisis Care
  • Family Link
  • Outpatient Behavioral Health
  • SNAP (Stop Now and Plan)
  • Touchstone Village
  • Project Safe Place

Another big conversation point in the interview is the new House of Hope emergency shelter initiative that YCC is launching in collaboration with JASMYN. This shelter will primarily serve homeless LGBTQ young adults ages 18-24 while acting as a safe space and providing important services that will assist in gaining skills necessary for self-sufficiency. YCC is hopeful to open the House of Hope in early 2018, a goal that is contingent on the receipt of critical recurring operational dollars. YCC is seeking funding opportunities to help support the necessary $650,000 in estimated first year operational costs for the emergency shelter.

Listen to the full interview below to learn more about the programs that the Youth Crisis Center provides and other ways you can get involved.

The Youth Crisis Center is open 24/7 and has staff available daily to provide immediate guidance. The Youth Crisis Center Hotline is 904-725-6662.