An update from YCC in response to COVID-19

With the recent updates from our government regarding COVID-19, and in order to ensure staff and clients are as safe as possible, Youth Crisis Center is making some changes to our provision of services.

  • As of March 19th, the residential crisis care program has temporarily suspended all operations and is not admitting any youth at this time.
  • The 24-hour crisis hotline continues to be active.
  • As of March 23rd, all therapists, case managers, and SNAP (Stop Now and Plan) employees will be providing telephonic sessions and follow up contacts remotely. YCC continues to accept new clients for therapy and case management.
  • All administrative staff are working remotely to ensure safe measures are in place.
  • All administrative staff are working remotely to ensure safe measures are in place.
  • On May 1st, our Residential Crisis Care program re-opened on a limited basis.
  • Our staff has returned to work and we are following new safety measures.
  • We are working on welcoming our clients back into our office and will update as more information becomes available.
  • For the time being, we are offering virtual services for our current and new clients.

YCC will continue to monitor the situation closely and will provide updates as they become available to us. YCC remains committed to serving our community and we will adjust our provision of services as we are able to safely do so. Please feel free to reach out to our staff with any questions or guidance needed.

You can stay up to date by checking our website:

Our crisis hotline is 904-725-6662.

Social distancing does not mean emotional distancing. Please ensure that you stay connected with family and friends as a means to ensure emotional well-being.

For information on COVID-19 from the CDC, please click here.

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