Lead Residential Therapist

Job Title: Lead Residential Therapist

Reports to: Director of Programs

Department: Residential

Exempt: No

Position Overview

The Lead Residential Therapist is responsible for assisting the Director of Programs in the administration, planning, provision, consultation, and evaluation of Residential Therapists services, including training of multidisciplinary professionals. Provides short-term counseling with emphasis on prevention. Work with individuals, families, and groups to promote optimum mental and emotional health. May help individuals deal with issues pertaining to the family such as family dynamics, parenting, and communication; suicidal/homicidal ideations; anger management; problems with self-esteem; peer related concerns, behavioral issues, and school related issues.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities are listed for Lead Residential Therapist.


  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological or social work research methods; and the assessment and counseling modalities of behavioral and affective disorders.
  • Knowledge of principles, theories, models, methods, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions in the capacity of individual, family, and group therapy.
  • Knowledge of principles and methods for psycho-educational instruction for group counseling and the measurement of training effects.
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Knowledge of counseling/social work ethics.
  • Knowledge of effective management tools needed for positive outcomes from staff supervised.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.


  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Actively looking for ways to help people.
  • Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Demonstrated ability to provide leadership and direct the progress of therapeutic services. The ability to encourage others towards common and individual goals and to motivate others to follow.
  • Demonstrated expertise in crisis management, crisis intervention, and case management. Ability to work collaboratively and provide leadership within agency setting
  • Demonstrated ability to develop and implement innovative and comprehensive therapeutic programs including goal setting and program evaluation and assessment.
  • Being aware of others’ reactions and understanding why they react as they do.


  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • The ability to speak clearly so others can understand you.
  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for Lead Residential Therapist

  • Work with the Director of Programs to ensure that the Residential Program delivers high-quality services and training that are consistent with the agency mission and that services provided are legally and ethically appropriate.


  • Assist the Director of Programs with Leading, managing, coaching, mentoring, training, and developing therapists to become highly effective in their roles to provide high-quality services as well as, meet their specific program and role requirements.
  • In conjunction with the Director of Programs and the Quality Assurance Department, ensure compliance with all standards and regulations established by funders and regulators. Ensure program staff is meeting quality assurance standards (including training requirements), as required by the Florida Network, Department of Juvenile Justice, Department of Children and Families, Jacksonville Children’s Commission, United Way, ACHA, Managed Medical Assistance companies as well as, the accrediting organization of COA.
  • Work directly with the Assistant to Director of Residential Services on a daily basis regarding concerns or schedules for the Residential Program. This information will then be communicated to the appropriate therapists.
  • Daily assignments of Intakes and development of an On-Call Weekend and Holiday Schedule.
  • Complete at a minimum 5 charts audits per month and ensure a minimum of 2 peer audits per therapist are completed with corrections made where applicable.
  • Provide training in designated subjects for new and existing employees; participate in formal and informal training of non-residential staff and residential staff.
  • Assist the Director of Programs when needed by reviewing clinical documentation, including risk assessments.
  • Review with therapists all KidsFirst, DCF, and DV cases weekly regarding progress and plan.
  • Perform clinical assessments through interviews and observation. Submit assessments for signature in a timely manner and in accordance with Florida Network standards and agency policy.
  • Develop measurable goal plans and submit plans for signature within the required timeframe as defined by the Florida Network and agency policy.
  • Close cases within designated timeframe as determined by your supervisor and agency policy.
  • Enter all required data into JJIS and Netmis regarding clients in an accurate, complete and timely manner.
  • Provide individual, family, and/or group counseling to clients and families a minimum of twice per week. Complete all required documentation for such in the client’s file.
  • Perform follow-ups on clients within seven (7) days of discharge. Complete all required documentation for such contact.
  • Provide referrals upon discharge for clients and complete all required documentation in the client’s file.
  • Participate in treatment team.
  • Provide case management and advocacy for clients while participating in the program and complete all required documentation for such.
  • Responsible for completion of training objectives within established timeframes.
  • All other duties assigned.

Education and Experience

Must be seeking license or currently licensed in the State of Florida as a LMHC or LCSW with a Master’s degree from an accredited college or university recognized by the Florida Department of Education; minimum of two (2) years of experience in clinical service delivery and preferred one (1) years of leadership experience required. Experience with Electronic Health Records highly preferred

Mathematical Skills and Reasoning Ability

Basic and/or advanced computational skills may be necessary.

Physical Demands

This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time. Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate.

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