Lead Outpatient Therapist

Job Title:            Lead Outpatient Therapist

Reports to:         Director of Programs

Department:       Outpatient

Exempt:              No

Position Overview

The Outpatient Therapist Lead delivers outpatient therapeutic counseling to children, adolescents, young adults and their families to assist in helping clients relieve mental and emotional suffering and assist clients in finding ways to change behaviors. The therapist works with clients on a number of issues such as, anxiety, trauma, mood disturbances, family dynamics, abuse, poor self-esteem and many others areas of life that are creating emotional, mental, spiritual and behavioral concerns for them. In addition the Outpatient Therapist Lead is responsible for assisting the Director of Programs with the administration, planning, provision, consultation, and evaluation of  the Outpatient Behavioral Health Program, including training and supervision of multidisciplinary professionals.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities are listed for Lead Outpatient Therapist.


  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological or social work research methods; and the assessment and counseling modalities of behavioral and affective disorders.
  • Knowledge of principles, theories, models, methods, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions in the capacity of individual, family, and group therapy.
  • Knowledge of principles and methods for psycho-educational instruction for group counseling and the measurement of training effects.
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Knowledge of counseling/social work ethics.
  • Knowledge of effective management tools needed for positive outcomes from staff supervised.


  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Actively looking for ways to help people.
  • Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Demonstrated ability to provide leadership and direct the progress of therapeutic services. The ability to encourage others towards common and individual goals and to motivate others to follow.
  • Demonstrated expertise in crisis management, crisis intervention, and case management. Ability to work collaboratively and provide leadership within agency setting Demonstrated ability to develop and implement innovative and comprehensive therapeutic programs including goal setting and program evaluation and assessment.

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for Lead Outpatient Therapist.

  • Work with the Director of Programs Ensure that programs deliver high quality services and training that are consistent with the agency mission, that supervision of staff is ethically sound, and that services provided are legally and ethically appropriate. 
  • Assist the Director of Programs in leading, managing, coaching, mentoring, training, and developing employees to become highly effective in their roles to provide high quality services as well as, meet their specific program and role requirements.
  • In conjunction with the Director of Programs and the Quality Assurance Department, ensure compliance with all standards and regulations established by funders and regulators. Ensure program staff are meeting quality assurance standards (including training requirements), as required by the Florida Network, Department of Juvenile Justice, Department of Children and Families, Jacksonville Children’s Commission, United Way, ACHA, Managed Medical Assistance companies as well as, the accrediting organization of COA.
  • In conjunction with the Director of Programs and the Human Resources Department, participate in interviewing, hiring, corrective action, and performance evaluations of all supervised staff.
  • Work with the Director of Programs to facilitate communication and teamwork, meet on a regular basis with staff (together and/or separately) to discuss agency developments, address issues, solicit ideas for quality improvement, and provide training on operational issues.
  • Assist the Director of Programs in providing training in designated subjects for new and existing employees; provide individual training and supervision to interns; participate in formal and informal training of non-residential staff and residential staff. 
  • Work with the Director of programs to evaluate the effectiveness of programs and clients’ progress in resolving identified problems and moving towards defined objectives by utilizing the individualized service delivery plan in keeping with the purpose of the program.
  • Provide therapeutic services to clients under the Outpatient Behavioral Health program and maintain records in accordance with AHCA/Medicaid standards and Council on Accreditation.
  • Assist the Director of Programs in ensuring that the Outpatient Behavioral Health program works towards budgeted revenue and analyzes reasons for any loss. This is to be reported to the CEO on a minimum of a monthly basis.
  • Assist Director of Programs when needed by reviewing clinical documentation, including risk assessments.
  • Responsible for completion of training objectives within established timeframes.
  • Provides individual, group and family therapy.
  • Completes documents required for the medical record according to requirements of regulatory agencies.
  • Maintain client files in accordance with program standards.
  • Experience in mental health diagnosing according to the ICD and DSM classification codes.
  • Completing assessments and provide recommendations for treatment and support for the clients and their families.
  • Developing client centered treatment plans with the youth and family.
  • Participates in collaborative approach to client services, consulting with internal and external providers that any one client may have.
  • Engages the client and family in the therapeutic process.
  • Uses a variety of treatment modalities and approaches appropriate for the age and specific needs of the child, adolescent and/or family member.
  • Comply with all HIPAA requirements.
  • Participates in peer review and quality assurance audits.
  • Monitor the overall course of treatment services, reviewing and revising treatment plans as clinically appropriate.
  • Guides or participates in discharge and aftercare planning, as appropriate.
  • Refer clients to appropriate community resources and organizations.
  • Completion of training objectives within established timeframes.
  • Other duties as required.

Minimum Education and Experience

  • Master’s degree in Mental Health, Social Work, or a relative counseling field from an accredited college/university recognized by the Florida Department of Education.
  • Florida license and able to be licensed within 90 days of accepting the job or licensed in State of Florida required.
  • A minimum of 1-year of leadership experience.
  • A minimum of 3-years’ experience working with children, adolescents, young adults and families.
  • Experience working in a mental health setting.
  • Experience with Medicaid and third party insurance service required.
  • Experience providing outpatient mental health services preferred.
  • Experience with Electronic Health Records highly preferred.

Mathematical Skills and Reasoning Ability

  • Basic and/or advanced computational skills may be necessary.

Physical Demands

  • This position requires walking, standing, about 30% of the time and sitting approximately 70% of the time. Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
  • The noise level in the work environment is usually low to moderate.

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