Youth Care Specialist (various positions)

Job Title: Youth Care Specialist (various positions)

Reports to: Shift Supervisor 

Department: Residential  

Exempt: No

 

POSITION OVERVIEW 

Supervise and mentor resident male and female youth ages 10 – 17 in the short-term residential shelter setting.

KNOWLEDGE, SKILLS, AND ABILITIES

The most important knowledge, skills, and abilities are listed for Youth Care Specialist:

Knowledge:

  • Customer and Personal Service- Knowledge of principles and processes for providing youth and families with personal services. This includes youth with needs assessment, meetings quality standards for services, and evaluation of customer satisfaction.
  • Crisis Intervention –Knowledge of principles, theories, models, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions.
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training – Knowledge of principles and methods for medical instruction for individual purposes.
  • Knowledge of principles and processes for providing youth and families with personal services.
  • Knowledge of Microsoft Word and data processing

Skills:

  • Excellent interpersonal skills.
  • Excellent written and oral communication skills
  • Excellent attention to detail.

Abilities: 

  • The ability to communicate effectively in simple and precise terms with clients and co-workers.
  • The ability to interact with persons of diverse backgrounds with tact, courtesy, and poise.
  • The ability relate to customers or clients in difficult situations.
  • The ability to give full attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Ability to adapt quickly to changes in procedures, conditions and to interruptions which disrupt the workflow.

POSITION DUTIES AND RESPONSIBILITIES  

Occupational tasks and duties are listed for: Youth Care Specialist 

  • Maintain acceptable attendance and punctuality of no more than three (3) unscheduled occurrences within a 90 day period.
  • Ensure that all required training classes and training hours are completed in accordance with YCC, DJJ and DCF standards.
  • Ensure work performance meets quality and quantity standards as outlined in the job description.
  • Must complete at least six (6) file reviews per performance review cycle.
  • Emergency Drills – Must complete at least six (6) drills per cycle – to include First Aid Drill, Fire Drill, Alternative Drill to ensure compliance with emergency drills.
  • Must complete weekly health and safety inspections – 6 per year/1 per cycle.
  • Must complete intake and release paperwork – at least two (2) per evaluation year.
  • Must conduct at least six client groups per review cycle.
  • Must attend at least 10 out of 12 Residential Staff Meetings during the review year.
  • Monitor and ensure that Medication, Medical and Mental Health processes are followed with minimal errors.
  • All other duties as assigned.

EDUCATION AND EXPERIENCE 

High School Diploma and a minimum of six (6) months related experience; preferably working in a residential shelter with at risk youth.  A valid Florida driver’s license and safe driving record is required.

MATHEMATICAL SKILLS AND REASONING ABILITY 

Basic and/or advanced computational skills may be necessary.

PHYSICAL DEMANDS 

This is a position which requires walking, interacting, monitoring and engaging youth in various positive activities and diffusing challenging situations that will occur.  Little to moderate lifting of less than 25 lbs. may be required.

WORK ENVIRONMENT 

  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
  • The noise level in the work environment is moderate.

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Outpatient Therapist

Job Title: Outpatient Therapist

Reports to: Program Director

Department: Outpatient Behavioral Health Program

Exempt: No

Position Overview

The therapist delivers outpatient therapeutic counseling to children, adolescents, young adults and their families to assist in helping clients relieve mental and emotional suffering and assist clients in finding ways to change behaviors. The therapist works with clients on a number of issues such as, anxiety, trauma, mood disturbances, family dynamics, abuse, poor self esteem and many others areas of life that are creating emotional, mental, spiritual and behavioral concerns for them.

The most important knowledge, job responsibilities and qualifications are listed for the Outpatient Therapist.

Knowledge

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological or social work research methods; and the assessment and counseling modalities of behavioral and affective disorders.

  • Knowledge of principles, theories, models, methods, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions in the capacity of individual, family, and group therapy.
  • Knowledge of principles and methods for psycho-educational instruction for group counseling and the measurement of training effects.
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins
  • Knowledge of counseling or social work ethics.
  • Have a working knowledge of how trauma impacts people of various developmental stages in the different domains of their lives.

Skills

  • Strong assessment and interviewing skills
  • Strong documentation skills
  • Minimal supervision required regarding use of time, able to prioritize work assignments
  • Effective organizational skills.

Abilities

  • Ability to communicate effectively with professionals and clients/families
  • Ability to make sound decisions in emergency situations
  • Good interpersonal skills
  • Active listening skills
  • A “team player”

Essential Duties and Responsibilities include the following for the Outpatient Therapist:

  • Complete services and documentation within designated time frame as determined by supervisor/agency policy, funding sources, accreditation organizations and best practices.
  • Complete services and documentation completely, accurately, according to requirements determined by supervisor/agency policy, funding sources, accreditation organizations and best practices.
  • Demonstrate a knowledge of diagnostic criteria evidenced by documentation of symptoms presented supporting mental health diagnosis and prescribed treatment.
  • Demonstrated effectiveness in the development of treatment plans based on clients presenting symptoms and identified underlying causes with measurable goals and objectives showing the progression towards discharge.
  • Maintains documentation and client files in accordance with program standards as determined by supervisor/agency policy, funding sources, accreditation organizations and best practices.
  • Close cases and files, completing all discharge data entry and documentation requirements completely and in a timely manner set forth by supervisor/agency policy.
  • Maintains an average of 25 billable sessions weekly.
  • Demonstrated organizational and time management skills through timely responses to emails, deadlines and requests, attention to detail in meeting task requirements.
  • Demonstrates critical thinking skills through display of flexibility, creativeness and ingenuity in meeting expectations and facing client and task oriented challenges.
  • Completion of training objectives within established timeframes.
  • Other job duties as required.

Minimum Education and Experience

A practitioner of the healing arts who is in accordance with the Florida State Laws according to their respective discipline, with a Master’s degree from an accredited college/university recognized by the Florida Department of Education in a major in the field of mental health counseling, social work, marriage and family counseling, or psychology with a minimum of two years of professional experience in providing services to persons with behavioral illness.

  • A minimum of two years experience working with children, adolescents, young adults and families.
  • Experience working in a mental health setting.
  • Experience with Medicaid and third party insurance service delivery preferred.
  • Experience providing outpatient mental health services preferred.

Mathematical Skills and Reasoning Ability

Basic and/or advanced computational skills may be necessary.

Physical Demands

This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time.  Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

While performing the duties of this job, the employee is in a work environment. The noise level in the work environment is usually moderate.

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House Parent

Title:                House Parent- Touchstone Village Clay

Department:    Touchstone Village

Position:          Sub-Contractor


Touchstone Village Clay is a Transitional Living program that has been developed out of a community need and community collaboration. Per the Clay County School Board, in the 2017-2018 school year 118 unaccompanied homeless youth were enrolled. Unaccompanied homeless youth are young people experiencing homelessness who are not in the physical custody of a parent or guardian. According to School House Connection, 4.2 million youth and young adults experience homelessness each year. The prevalence of youth homelessness is similar in rural, suburban and urban areas. Homelessness is associated with an 87% likelihood of dropping out of school. At the same time, the highest risk factor for youth homelessness is the lack of a high school diploma or GED. Youth without those basic education credentials are 4.5 times more likely to experience homelessness. YCC is excited for the opportunity to provide stable transitional housing to the young adults in Clay County to help with this need.

Touchstone Village Clay operates near the St. Johns River in Clay County. Transitional living services are provided to young adults, ages 18-21, who may be homeless, needing independent living skills sessions, aging out of foster care, leaving a group home, and/or in a variety of other situations which limit self-sufficiency. For those young adults that may already have stable housing, YCC will offer individual and group independent living skills sessions in the schools and community.

This subcontractor position is to work as a Houseparent for the Transitional Housing Program in Clay County.

·       Under general supervision, monitors residents in a residential/home life environment, and oversees the day-to-day care.

·       Maintains a clean, healthy and safe environment in house

·       Responsible for knowing and carrying out Youth Crisis Center policies and procedures in home as dictated by the Operations Manual

·       Provides transportation for residents to appointments and activities as needed

·       Performs community integration functions as needed

·       Demonstrated ability to work effectively with Transitional Living Specialist and Outpatient Therapist

·       Assist with homework as needed or required

·       Be the primary contact for emergencies after-hours.

·       Complete room inspections with Transitional Living Specialist weekly

·       Responsible for completing all required training as dictated by contract and Youth Crisis Center

·       Ability to effectively communicate to Youth Crisis Center on any pertinent issues.

 

Youth Crisis Center offers House Parent:

·       Business vehicle available (when responsible for live-in youth)

·       Free room and board (equivalent to a savings of more than $1000 per month)

·       $1000 stipend each month

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Baker County Family Link Therapist

 

Job Title:          Therapist – Community Based Baker County

Reports to:       Program Manager

Department:     Family Link

Exempt:           No

 

Position Overview

Provides short-term counseling with emphasis on prevention within Baker County schools and community.  Work with individuals, families, and groups to promote optimum mental and emotional health.  May help individuals deal with issues pertaining to the family such as family dynamics, parenting, and communication; suicidal/homicidal ideations; anger management; problems with self-esteem; peer related concerns, behavioral issues, and school related issues.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities are listed for Therapists.

Knowledge:

  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological or social work research methods; and the assessment and counseling modalities of behavioral and affective disorders.
  • Knowledge of principles, theories, models, methods, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions in the capacity of individual, family, and group therapy.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of principles and methods for psycho-educational instruction for group counseling and the measurement of training effects.
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Knowledge of counseling ethics.

Skills:

  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Being aware of others’ reactions and understanding why they react as they do.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Actively looking for ways to help people.
  • Understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities:

  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problem.
  • The ability to speak clearly so others can understand you.
  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for Therapist.

  • Perform needs assessment and goal plan through interview, observation, client and guardian input completely and within designated time frame as determined by supervisor/agency policy.
  • Enter all data entry input and submit all data entry instruments to the quality improvement department completely, accurately and within the designated time frames.
  • Prepare, maintain and document all instruments of the client file in a timely manner, completely, according to clinical and documentation requirements set forth by supervisor/agency policy.
  • Close cases and files, completing all discharge data entry and documentation requirements completely and in a timely manner set forth by supervisor/agency policy.
  • Demonstrated effectiveness in managing client length of service through- evaluate need, establish goals with measurable objectives and provide services showing resolve of identified problems.
  • Perform outreach efforts demonstrated through production of referrals and/or professional contacts for supervisor follow up.
  • Opens an average of 8(eight) cases per month.
  • Demonstrated organizational and time management skills through timely responses to emails, deadlines and requests, attention to detail in meeting task requirements.
  • Demonstrates critical thinking skills through display of flexibility, creativeness and ingenuity in meeting expectations and facing client and task oriented challenges.
  • A positive and professional workplace manner demonstrated through excellent customer service with clients, all workplace colleagues and community.
  • Responsible for completion of training objectives within established timeframes.
  • Attend work related meetings as required.
  • All other duties assigned.

Education and Experience

Education and Experience: Master’s degree in social work, counseling, or related area of study from an accredited college or university recognized by the Florida Department of Education and two years of related experience in social work or counseling with at-risk youth and families; licensed-eligible in the State of Florida preferred and willing to begin licensure supervision within 6 months of employment.  A valid Florida driver’s license and safe driving record is required.

Mathematical Skills and Reasoning Ability

Basic and/or advanced computational skills may be necessary.

Physical Demands

This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time.  Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate.

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Duval County Family Link Therapist

 

Job Title:          Therapist – Community Based Duval County

Reports to:       Program Manager

Department:     Family Link

Exempt:           No

 

Position Overview

Provides short-term counseling with emphasis on prevention within Duval County schools and community.  Work with individuals, families, and groups to promote optimum mental and emotional health.  May help individuals deal with issues pertaining to the family such as family dynamics, parenting, and communication; suicidal/homicidal ideations; anger management; problems with self-esteem; peer related concerns, behavioral issues, and school related issues.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities are listed for Therapists.

Knowledge:

  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological or social work research methods; and the assessment and counseling modalities of behavioral and affective disorders.
  • Knowledge of principles, theories, models, methods, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions in the capacity of individual, family, and group therapy.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of principles and methods for psycho-educational instruction for group counseling and the measurement of training effects.
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Knowledge of counseling ethics.

Skills:

  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Being aware of others’ reactions and understanding why they react as they do.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Actively looking for ways to help people.
  • Understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities:

  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problem.
  • The ability to speak clearly so others can understand you.
  • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for Therapist.

  • Perform needs assessment and goal plan through interview, observation, client and guardian input completely and within designated time frame as determined by supervisor/agency policy.
  • Enter all data entry input and submit all data entry instruments to the quality improvement department completely, accurately and within the designated time frames.
  • Prepare, maintain and document all instruments of the client file in a timely manner, completely, according to clinical and documentation requirements set forth by supervisor/agency policy.
  • Close cases and files, completing all discharge data entry and documentation requirements completely and in a timely manner set forth by supervisor/agency policy.
  • Demonstrated effectiveness in managing client length of service through- evaluate need, establish goals with measurable objectives and provide services showing resolve of identified problems.
  • Perform outreach efforts demonstrated through production of referrals and/or professional contacts for supervisor follow up.
  • Opens an average of 8(eight) cases per month.
  • Demonstrated organizational and time management skills through timely responses to emails, deadlines and requests, attention to detail in meeting task requirements.
  • Demonstrates critical thinking skills through display of flexibility, creativeness and ingenuity in meeting expectations and facing client and task oriented challenges.
  • A positive and professional workplace manner demonstrated through excellent customer service with clients, all workplace colleagues and community.
  • Responsible for completion of training objectives within established timeframes.
  • Attend work related meetings as required.
  • All other duties assigned.

Education and Experience

Education and Experience: Master’s degree in social work, counseling, or related area of study from an accredited college or university recognized by the Florida Department of Education and two years of related experience in social work or counseling with at-risk youth and families; licensed-eligible in the State of Florida preferred and willing to begin licensure supervision within 6 months of employment.  A valid Florida driver’s license and safe driving record is required.

Mathematical Skills and Reasoning Ability

Basic and/or advanced computational skills may be necessary.

Physical Demands

This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time.  Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

 

The noise level in the work environment is usually moderate.

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SNAP Group Facilitator (Part-Time)

Job Title:         SNAP (Stop Now And Plan) Group Facilitator (PT)

Reports to:      SNAP Supervisor

Department:    SNAP Program

Exempt:           No

Position Overview                                                                              

SNAP (STOP NOW AND PLAN) Group Facilitator reports to the SNAP Program Coordinator and is a part time hourly position. The SNAP Group Facilitator is a position which focuses on early intervention program for boys, ages 6 – 11, who are engaging in aggressive, anti-social behavior and have come into contact with police. This is a highly visible position with the children and their families and helps with the day-to-day aspects of the SNAP Program. Provides administrative support for the SNAP Program Coordinator and SNAP Specialist.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities (KSAs) are listed for SNAP Group Facilitator:

Knowledge

  • Knowledge of SNAP Program Policies, Procedures and Performance Standards
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and social and psychological norms.
  • Knowledge of group dynamics and how to manage
  • Knowledge of data collection methods for evaluating program effectiveness.

Skills

  • Excellent communication skills, both verbal and written
  • Critical thinking and problem solving skills
  • Highly organized and the ability to multi-task
  • Detail oriented and strong documentation skills.
  • Computer skills a must.

Abilities

  • Effective verbal and written communication skills
  • Clearly communicate expectations
  • Ability to work with a diverse group of individuals in difficult situations.
  • Ability to remain calm in stressful situations.
  • Excellent interpersonal skills and ability to work as a team.
  • Positive, upbeat personality, with the ability to promote SNAP to community partners.

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for SNAP Group Facilitator

  • Assists with coordinating the start-up of the SNAP Program, which includes the implementation of policies, procedures and performance standards for the Program.
  • Provides support to staff responsible for intakes, case management, and therapeutic work with youth and families, including client related case management decisions, treatment planning and therapeutic interventions, as needed.
  • Administers Assessments, Screenings and Measures required by the SNAP curriculum
  • Monitor program curriculum for training delivery and effectiveness.
  • Assists to ensure compliance with Florida Network contract requirements.
  • Ensures accurate and timely completion of all documentation for programmatic, administrative, compliance and fiscal responsibility.
  • Participate in community activities in order to promote SNAP Program and to build collaboration with community partners.
  • Facilitate groups for the participants of the SNAP program, utilizing the evidenced based SNAP curriculum.
  • Meet with individual and family participants outside the group environment for either 1;1 or family support, as needed.
  • Participate in regularly scheduled Management Team meetings, staff meetings, Treatment Team meetings, and Admission Team meetings.
  • Attend required training as determined by the SNAP Program contract.
  • Responsible for completion of training objectives within the established timeframe.
  • All other duties as assigned.

Education and Experience

A high school degree. A minimum of 2 years of experience in one or more of the following areas: social services, juvenile justice, grants and contracts administration, program management or administration, or program monitoring.

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House of Hope Residential Specialist (full-time & part-time)

Job Title:         House of Hope Residential Specialist

Department:    House of Hope

Exempt:           No

Employee Signature:                                                                           Date:                                    

Supervisor Signature:                                                                         Date:                                    

Prepared by:   Human Resources Department                        Rev. Date:  06/2020

Position Overview

The Youth Crisis Center is seeking a Residential Specialist to supervise and mentor the residents of House of Hope, a nine-bed emergency shelter for homeless young adults 18-24 years of age. The Residential Specialist will provide independent living skills through demonstration, observation, and instruction to young adults in House of Hope via individual and/or in group settings. The Residential Specialist will also provide transitional care and referrals to services as necessary. The Residential Specialist will provide constant supervision to residents and complete required documentation as needed.

Knowledge, Skills, and Abilities

Knowledge:

  • Knowledge of clients’ behavior and performance, personality, and interest. Learning and motivation and the assessment and treatment of behavioral issues.
  • Knowledge of principles and processes for providing young adults with personal services. This includes needs assessment and meeting quality standards for services.
  • How to evaluate information that will result in choosing the best solution in solving
  • How to provide personal assistance, medical attention, emotional support or other personal care to coworkers and clients.
  • Knowledge of Independent Living Skills training curriculum and resources.
  • Knowledge of effective behavior management techniques for residents.
  • Knowledge of Microsoft Word and data processing
  • Knowledge of principles of agency policies and procedures.

Skills:

  • Excellent interpersonal skills.
  • Excellent written and oral communication skills
  • Excellent attention to detail.
  • Effective group management techniques.
  • Culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics.
  • Essential advocacy, communication, education, resource research skills.

Abilities:

  • The ability to communicate effectively in simple and precise terms with clients and co-workers.
  • The ability to interact with persons of diverse backgrounds with tact, courtesy, and poise.
  • Clearly communicate program expectations of residents.
  • Ability to set appropriate limits and boundaries in order to assure the safety and protection of the residents/clients.
  • Ability to be organized and meet deadlines.
  • Coach residents in decision making and role-model responsible behavior.
  • Ability to adapt quickly to changes in procedures, conditions and to interruptions which disrupt the workflow.
  • Ability to maintain confidential information relevant to clients.

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for Residential Specialist.

  • Supervise and monitor the behavior of residents; recognize and report behavioral concerns.
  • Assist and coordinate services (academic, medical/dental, psychiatric, career development, social, etc.) with the residents.
  • Complete documentation in the residents’ files. Ensure the accuracy and timeliness of the completion of documentation for admissions, incident reports, referrals, and all other required forms and logs.
  • Provide independent living skills via demonstration, observation, and instruction in a group and individual setting with House of Hope residents while utilizing curriculum approved by the agency.
  • Maintain acceptable attendance and punctuality of no more than three (3) unscheduled occurrences within a 90 day period.
  • Ensure that all required training classes and training hours are completed in accordance with YCC standards.
  • Monitor and ensure that Medical, Medication and Mental Health processes are followed with minimal errors.
  • All other duties as assigned.

Education and Experience

High School Diploma and a minimum of (2) years working with at-risk youth or young adults. Prior experience conducting independent life-skill trainings preferred. Intermediate computational skills may be necessary. A valid Florida driver’s license and safe driving record is required.

Physical Demands

This is a position which requires walking, interacting, monitoring and engaging youth in various positive activities and diffusing challenging situations that will occur.  Little to moderate lifting of less than 25 lbs. may be required.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

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Maintenance Technician

Job Title:          Janitorial/Maintenance Technician

Reports to:       Facilities Supervisor

Department:     Facilities

Exempt:           No


Position Overview   Provide custodial services to both internal and external structures. Keep premises of office buildings and grounds in clean and orderly condition. Assist in performing and coordinating repairs and maintenance of physical structures, equipment, machinery, plumbing and electrical systems. Assist with client/tenant transportation as needed.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities are listed for Janitorial/Maintenance Technician:

Knowledge:

·         Primary knowledge of janitorial sanitation and supply

·         Proper use, storage, and inventory of chemicals

·         Material Safety Data Sheets

·         Health/safety standards

·         Basic maintenance and repairs to buildings, grounds and vehicles

·         The use and identification of various tools used in janitorial/maintenance and repair

·         Familiar with local area for transportation

Skills:

·         Excellent communication and interpersonal skills

·         Attention to detail

Abilities:

·         Understand and carry out instructions furnished in written, oral, or diagram form.

·         Ability to perform tasks with or without supervision in an organized manner

·         Able to work with other departments when necessary.

Position Duties and Responsibilities

·         Ensure cleanliness of entire facility including: clean/polish glass, mirrors; chrome, dust horizontal surfaces; mop or vacuum floors; wax VCT quarterly; empty/clean wastebaskets; sanitize and supply common areas, offices, restrooms and entrances; keep all areas free of debris

·         Help ensure that agency vehicles are kept clean and in good running/physical condition

·         Assist with day‑to‑day maintenance of the facilities, setup for meetings, conferences and events

·         Assist with general upkeep of grounds and property

·         Purchase supplies following procedures for requisition, and obtain receipts

·         Complete all required paperwork

·         Maintain courteous and tactful interactions with managers, co-workers, customers, tenants and/or vendors so productivity and morale do not suffer

·         Work independently and within a team on special, nonrecurring, and ongoing projects.

·         Transport clients/tenants to and from destination

·         Responsible for personal training objectives and attendance of meetings

·         All other duties as assigned

Education and Experience

Education and Experience:

High school diploma or (GED); and two (2) or more years related experience and/or training

Mathematical Skills and Reasoning Ability

Ability to add, subtract, multiply, divide, and use basic measurements

Physical Demands

Incumbent will be required to regularly lift and/or move up to 50 pounds and occasionally lift and/ or move up to 100 pounds.

Work Environment

Moderate exposure to chemicals used in the cleaning process

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate.

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